FAQ
The game
The escape room Eindhoven is a live
room escape experience. Your group tries to decipher a code by solving
puzzles and riddles. Once you have this code you can escape from the
escape room. You have 60 minutes to solve the mystery.
Number of participants
The
minimum number of participants per room is three and the maximum is
eight. If there are more than 8 people you can choose to book two rooms
at the same time or the same room at two consecutive times, so that each
group is doing the same escape room. This way, teams can also compete
against each other for the best time.
Starting time
The escape rooms are open daily from 10:00 a.m. to 11:00 p.m.
The latest starting time is 10:00 p.m. Please make sure to be there
fifteen minutes before the starting time. This allows us to have enough
time to explain the game and to help you to become familiar with it.
Languages
We also offer foreign visitors the opportunity to experience the escape room. The instructions in the rooms are available in Dutch and English.
Minimum age
The minimum age for the The Battle is 8 years and Adventure Camper is 12 years, provided the participant is accompanied by an adult. The minimum age for the Crime Lab is 16 years. Bear this in mind when making a reservation to avoid disappointment.
Safety
Your safety is of the utmost importance to us. For this reason all of our escape rooms are equipped with emergency buttons. These emergency buttons are placed near each door. Each member of your company can press the buttons in case of an emergency. In case of a power outage, all doors will automatically open. All escape rooms are NEN-certified.
Besides the emergency buttons at each door, each escape room has two emergency exits. These two emergency exits ensure that you can always leave the escape rooms on two sides in case of an emergency.
Our game supervisor doesn’t only guide the game. The supervisor also ensures the safety of the participants. If necessary, he / she will intervene immediately. The participants are in direct contact with the game supervisor by means of a walkie talkie. In case of emergency it is therefore always possible to ask for help.
Payment
When making an online reservation you can pay directly by iDeal, cash, debit card with pincode or by creditcard on the day of the visit.
Changes
Has the number of people in your group changed? You can let us know when you get there on the day of your visit.
Cancellations
You
can cancel your booking for the escape room free of charge up to 7 days in advance. A fee of 75 euros is charged for cancellations within 7 days of the starting time.
Getting there
The escape
room is located at Strijp-S, next to train station Strijp-S. From central station and the city centre of Eindhoven, there are several bus services running to Strijp-S and back.
Options
The escape room is perfect to combine with another activity or game. Visit
Doe-Eindhoven.nl for fun ideas.
